Refund Policy
How refunds and transfers work for AsianPrime Capital CPD courses.
01Fees are generally non-refundable
As a general rule, AsianPrime Capital does not provide refunds. All Course fees paid are non-refundable, except where AsianPrime Capital cancels the Course or where a refund is required under applicable Singapore law. Where a Participant is unable to attend, we may instead offer a one-time transfer as set out below.
02One complimentary transfer
A Participant who is unable to attend may request one transfer to another scheduled session of the same Course, provided that:
- the request is received at least 3 working days before the Course commencement date;
- seats are available; and
- the transfer is to a session held within 6 months of the original Course date.
Transfers are strictly for the same registered Participant and are not transferable to another individual.
03Late cancellations
Requests received less than 3 working days before the Course commencement date are not eligible for a refund or transfer.
04Non-attendance
Participants who fail to attend, arrive late beyond the permitted attendance threshold, leave early or fail to satisfy CEA attendance requirements are not entitled to a refund or transfer.
05Exceptional circumstances
In exceptional circumstances, such as serious illness, hospitalisation or bereavement, AsianPrime Capital may, at its sole discretion, approve a transfer to another available session. Supporting documentation may be requested.
06Cancellation by AsianPrime Capital
If AsianPrime Capital cancels a Course, Participants may choose either:
- a full refund; or
- a transfer to another available session.
07Unused transfers
Unused transfers shall lapse and are not refundable, exchangeable for cash or transferable to another person.